TFIT Franchise Ready
The ultimate franchise ready training for your business.
INVEST IN YOUR STAFF
Almost any business could be franchised if the owner sets it up to be franchised. Strong financial performance and a replicable business model are key. The question is, are you ready for scaling your business as a franchise? This TFIT Franchise Ready course will show you the importance of standardized checklists, operation manuals and why it is essential to follow systems and procedures which will have the majority of any solutions to a problem which may arise.
SEMINAR OUTLINE
FRANCHISE READY
CATEGORIES COVERED
DAY 1 (Session 1 Leadership)
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Do you have the right Advisors
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Involvement​
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Responsibility
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Purpose
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Mission
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Business Lawyer/Accountant
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Store Entrance​
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Establishment
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Register
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Service Counter/Leaving
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Telephonically
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DAY 1 (Session 2 Leadership)
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Bank Manager Relationship
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What is a Customer​
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What does a Customer want
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Franchise Consultant Advisor
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Listening Skills​
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Affirmative Communication
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Using the magic phrases
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Non verbal communication
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DAY 1 (At Home Work Research)
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Videos/Case Studies
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Franchising Videos (Good and Bad)
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Online Survey and Stats
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Online Q
DAY 2 (Session 1 Financial Management)
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How strong is your financial performance.
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Polite Responses​
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Careful & Intelligent phrasing of answers
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Methods of diffusing volatile situations
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Healthy Profits
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Voice Modulation and tonality​
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Phone Techniques
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Conversational Mannerism
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DAY 2 (Session 2 Financial Management)
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Consistent History of sustained financial performance.
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Assume Innocence & Teaching Opportunities
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Believe your Customer/Respond in Kind
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Be Empathetic
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How to Calm Customers A.S.A.P
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Capital for Upfront Franchise Investment
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Six Practices to Handle Difficult Customers
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Reflective Listening
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Optimizing Guest Experience
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Loyalty Program
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DAY 2 (At Home Work Research)
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Videos/Case Studies
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Problem Solving Videos (Good and Bad)
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Online Survey
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Online Quiz
GOAL for DAY 1
By the end of Day 1, participants will have a clear understanding of the basics of franchising, the importance of leadership and team building, financial planning, operational consistency, and customer focus in franchising. They will be equipped with the initial tools and knowledge necessary to start transforming their businesses into successful franchise models. The skills and insights gained will pave the way for more in-depth learning and application in the subsequent sessions of the program.
GOAL for DAY 2
By the end of Day 2, participants will have gained a deeper understanding of financial management in franchising and enhanced their skills in customer relations. They will be better prepared to manage the financial aspects of a franchise and skilled in handling various customer interaction scenarios, contributing to both business stability and customer satisfaction.
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DAY 3 (Session 1 Replicable Business Model)
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Standardization
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Customer Service Standards
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Affiliated Suppliers
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Recipes and Menu
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Administrative Task
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Why use systems and procedures
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Operation Manual​
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Sales Procedures
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Recruitment and Employee Training
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Marketing, Advertising and Public Relations
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DAY 3 (Session 2 Replicable Business Model)
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The importance of Checklists
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What is a Customer​
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What does a Customer want
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Then importance of Inventory counting
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Listening Skills​
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Affirmative Communication
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Using the magic phrases
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Non verbal communication
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DAY 3 (At Home Work Research)
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Videos/Case Studies
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Videos (Good and Bad)
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Online Survey
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Online Q
DAY 4 (Session 1 Scalable Business)
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Will it work in different markets
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Involvement​
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Responsibility
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Purpose
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Mission
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Does the success depend on you or key employees
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Store Entrance​
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Establishment
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Register
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Service Counter/Leaving
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Telephonically
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DAY 4 (Session 2 Scalable Business)
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Are you able to find high quality franchisees
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What is a Customer​
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What does a Customer want
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Passionate for your brand!
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Listening Skills​
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Affirmative Communication
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Using the magic phrases
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Non verbal communication
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DAY 4 (At Home Work Research)
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Videos/Case Studies
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Videos (Good and Bad)
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Online Survey
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Online Q
GOAL for DAY 3
By the end of Day 3, participants will have a thorough understanding of the crucial elements of a replicable business model in franchising. They will gain skills in standardization, systemization, and effective communication, crucial for ensuring consistency and quality across franchise units. This knowledge will empower them to build a strong, scalable, and customer-focused franchise system.
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GOAL for DAY 4
By the end of Day 4, participants will have a comprehensive understanding of what it takes to scale a business in various markets. They will gain skills in leadership, market adaptability, franchisee recruitment, and effective communication, all essential for the successful scaling of a franchise. This knowledge will empower them to grow their franchise network strategically and sustainably.
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DAY 5 (Session 1 Franchising Fit your Personality)
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How involved are you in the day to day operations.
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Are you ready to manage and babysit a group of franchisees.
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Are you ready to step out of your business and hand it over to other people.
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DAY 5 (Session 2 Q&A/Certification)
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Summarize the 5 modules.
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Questions
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GOAL for DAY 5
By the end of Day 5, participants will have gained clarity on their fit for franchising, understanding the changes and adaptations required in their role as a franchisor. The comprehensive Q&A session and module summaries will reinforce their learnings from the course. The certification awarded will not only symbolize their completion of the course but also serve as a testament to their preparedness to embark on a franchising journey.
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